AT&T Quietly Offers $10 DSL Plan

ABC News ^

[ssaftler]

Geez, AT&T charges me $24.99 for 3.5 Meg download, month-to-month contract. Plus my company subsidizes $25 per month as a requirement for home access.

Talk about a deal and a half!

[68skylark]

ping for later reference

[Publius6961]

As much as I hate Comcast, I'm tempted by their latest offer - $99 for unlimited phone, high-speed modem and digital HD cable.

Comcast costs vary all over the place; it must be a location thing.

I pay $48 a month for internet access and basic TV.
Before I knew I had a choice, I just had the internet access and that was $58 a month!

No, that was not a typo.

[Publius6961]

As much as I hate Comcast, I'm tempted by their latest offer - $99 for unlimited phone, high-speed modem and digital HD cable.

Comcast costs vary all over the place; it must be a location thing.

I pay $48 a month for internet access and basic TV.
Before I knew I had a choice, I just had the internet access and that was $58 a month!

No, that was not a typo.

[The Louiswu]

This is a bunch of crap and AT&T is full of it!

I am up to 8 phone calls to various phone numbers and all I am getting is that I don't qualify and they can make no exceptions.

I spend $1400 a year in phone, cell phone and internet services and I want to save about $100 a year and they are stonewalling me, what a load.

I am going to keep going up the corporate ladder and continue to be bug them about this until SOMEONE their tells me yes or to go jump in a lake.

AT&T S*@ks!

[my_pointy_head_is_sharp]

I read a commercial on TV (I always have them mute) that it only applies to first-time AT&T customers. I could be wrong.

[Arthalion]

Time Warner Cable offers something similar, but I don’t want VoIP, because of the lack of 911-enhanced service guarantees.

It's funny how they fail to mention that in their advertising. With standard e911 service, you only have to take your phone off the hook and dial 911 to get assistance. If you don't say anything, they can look up your address and will dispatch an ambulance and police, assuming that you are somehow incapacitated. How do I know this? Because my 2 year old found the 911 speed dial button last year!

If you have VOIP, you get no e911 services. You can dial 911 and some services will connect you to the proper dispatch center, but it would take hours for them to look up your address if you cannot give it to them. Same story if there's a burglar in your house and you can't speak. VOIP will save you some money, but it does so at the expense of safety.

Plus, they won't work if the power goes out.

[RangerM]

This is a bunch of crap and AT&T is full of it!

Like I said in another post, this is a special program for formerly BellSouth customers, and I just happen to benefit. Sorry that you don't qualify. My guess is that if there is enough outrage (or bad press), that they might make it more widely available

[The Louiswu]

"I read a commercial on TV (I always have them mute) that it only applies to first-time AT&T customers. I could be wrong."

I believe you are correct, but my point is that from a customer service stand point why not give existing customers the same deal (as they did once before for my internet account) and keep me as a happy customer rather than put me through 8 (or more) very frustrating calls and possibly lose me as a customer.

[The Louiswu]

"Sorry that you don't qualify...."

I apprecaite your concern but it is not your fault. It is BAD customer service from a giant company that is just full of itself.

[my_pointy_head_is_sharp]

my point is that from a customer service stand point why not give existing customers the same deal

I agree. Newbies are getting DSL at a drastically reduced rate, while the rest of us who already HAVE AT&T get nothing but the usual high prices. Maybe the rates revert back to the usual prices after a certain time-frame.

[RightWhale]

We are still dialup here, $200 annually for Internet, but we also get an at&t invoice increasing at about 30% a year each month for no perceptible service.

[RangerM]

I think it’s worth remembering that this was a concession to the Feds, as an enticement to allow the merger.

Whether or not they (At&t) would do that without ‘needing to’ is at least debateable and more likely doubtful.

(as I understand it) Another part of the concession is that they have to offer “Naked DSL” (DSL w/o requiring home phone service) within the next 6 months at or below $19.95.

Perhaps this would help you.

[dennisw]

Many thanks for posting!!! I currently get am an AT&T DSL customer and will bargain my price down with this ammunition

[JustaDumbBlonde]

Thank you for posting this thread. I placed an order early this afternoon and am thrilled to be leaving dialup.

[dennisw]

http://forums.slickdeals.net/showthread.php?t=540804&highlight=bellsouth

http://www.bellsouth.com/consumer/inetsrvcs/index.html

http://www.bellsouth.com/consumer/inetsrvcs/inetsrvcs_agreement_plans_pop.html

[ChildOfThe60s]

I am up to 8 phone calls to various phone numbers and all I am getting is that I don't qualify and they can make no exceptions.

Big corporations still haven't figured out that it is cheaper to keep loyal customers than to get new ones. Hence, they snub the customers that they have had for a long time and give the discounts and kisses to new ones. Dumb as a box of rocks. Big flaw in American corporate reasoning.