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Cost Estimate / Appointments Once your medical requirements have been ascertained, you will be advised of the possible duration of your stay at the DHZB, the intended treatment plan and an estimate of all the costs. Provided either your insurance company or you yourself undertake to pay these costs, we will then request that an advance deposit be paid into a specific bank account of the DHZB. Once this has been received, we will offer you several admission dates. Confirmation of one of these dates is necessary so that we can plan your stay with us. Travel Assistance Whenever necessary, the DHZB will assist you in obtaining an entry visa for Germany by directly contacting the German Embassy in your home country. Accommodation Unlike many institutions, we have our own guest-house, which is located in the hospital grounds and where family members and other individuals accompanying the patient can stay. This is a special service provided for all our patients. Alternatively, the DHZB can help you to find a hotel to suit your requirements in terms of price, location and personal preferences. In some instances the hotels offer special discount rates for our patients and accompanying persons. Transportation Service Once the dates have for your stay at the DHZB have been finalized, we can arrange for you and your family members to be met at the airport and taken to our guest-house. Also, upon your departure from the Institute we will arrange your return journey to the airport. Language Assistance / Interpretation Services Should German not be one of your languages, we can provide an interpreter so that you can communicate freely with the doctors and nursing staff. However, most of our doctors and nurses speak English. We also supply interpreters for other languages, including Arabic, Chinese, French, Russian and Spanish.