[Salamander]

I used to -always- buy Dell computers.
[we’re talking 10 or 12 within a 3 year period and a business account]
The -first- time I got an Indian tech support person was the -last- time I bought a Dell.
I switched to Sony.
I -always- get an American techie and next-day delivery on parts.

I buy a lot of electronics and now I call their tech lines *first*.
If I get a foreign techie on the line, I don’t buy the product.

[jude24]

One of the reasons I bought an Apple was because I could drop my computer off at an Apple store in the mall if I had a problem.

[durasell]

So, you bought computers from an American company and got a foreigner, but when you bought from a foreign company you got an American.

[kcvl]

I used to -always- buy Dell computers.

Exactly!

I'm not going to sit on the phone for hours trying to understand what the hell they are talking about! And I'm certainly not going to put my legal and accounting matters in their hands.