[jwpjr]

I purchased one of their worthless top-of-the-line warranties on a $3,000 laptop computer. I was assured by the salesperson that the warranty covered everything short of an act of war. Wrong. It was no where near what the salesperson had described.

They refused to even send the laptop in for repair at my cost. I would support criminal charges against them, but frankly I think the economic consequences of their poor business practices are going to be more effective!

I will never shop there again. Period.

[FreedomOfExpression]

I purchased one of their worthless top-of-the-line warranties on a $3,000 laptop computer. I was assured by the salesperson that the warranty covered everything short of an act of war. Wrong. It was no where near what the salesperson had described.

Same thing happened to me at Best Buy with a $1200 Notebook computer. Wasted 4 months going back and forth with the store, the 3rd party company handling the warranty, and Best Buy Corporate.
The store manager did finally give us an "equivalent technology" replacement for the 2 year old computer, because he felt we had been ripped off, too.