I rather like the Copelands in person. However, preachers on tv who behave like infomercial pitchmen are contributing far too much to the general public's distrust of Christianity.
If it wasn't tele-evangilists that people distrusted about Chistianity, it would be something else.
I don't know who said it first, but a pastor in our church once said when a man told him that he didn't like church because it was full of hypocrites. My pastor told him to come to church anyway, we always have room for one more!
You are exactly correct; seeing them in person is very special. I have read and listened to the Copelands for years, and I've never heard them preach anything that I couldn't confirm in the Bible.
The distrust comes because people don't know what's in the Bible and they are too lazy to look it up and see if what the Copeland's are preaching is correct.
Then, when they get taken in by some shyster minister, it's all GOD's fault and ALL MINISTRIES are suspect. Typical.