I don't think the woman's life was in danger in having to wait a few minutes to be identified. Were the police not going to finish pulling her from the river or treating her with emergency medical care? "Oh, well, the library won't tell us who she is. Put her back in the river, Mac. Let her freeze to death."
If someone calls on the phone (with no proof they are a law enforcement officer), says they have someone else's library card and demands personal identifying information about the owner of the card, I don't want that information given out willy-nilly without the proper procedures in place. The library followed the procedures, determined it was a legitimate law enforcement request and was ready to release the information within 10 minutes. What exactly is the problem with that?
Exactly. Lawsuits are needed to expose to the public what the libraries have done on their own that essentially protects the bad guys from the good guys, who include the police. Discovery is needed to find out how the law was written, amended, by whom, why, and what ties did they have to any library organization. And where did the funding come from to hire the lobbyists to pass or amend laws that essentially protect criminals and defy obvious common sense and community standards.