Time will take care of that on its own, but they need to get out of the habit of staging press conferences. The press is like a shark --- the more chum you feed it, the more frenzied and drawn to you it becomes.
Consider how much media there is in the US, the world. I imagine, despite their efforts to address everyone once and for all, their phone, etc., is being hit nonstop with requests.
They are asking the media to stop. What else can they do? They tried to get it over with, but no one will leave them alone.