I'm not willing to cut these parents a break because I doubt they tried everything they could to keep her quiet. Did they try sticking a pacifer in her mouth?
Their child caused a problem for over a hundred people. There were consequences. As parents, they needed only to deal w/the problem child, fly home or accept their ticket refunds. Why did they feel the need to appear on "Good Morning, America"?
How many 3 year olds use pacifiers???? That's for newborns.