Scales said that the soldiers in this unit are in an area where they are sleeping in empty buildings or on the ground. There are sand flies/fleas and other insects carrying disease that attack them and they need to be off the ground, so these mats are a necessity. Didn't hear if the owner forwarded another e-mail or not, but his communication system has been tied in knots .
I bet they get their mats. If not from this company, someone out there will provide them. Many Americans step up to the plate when soldiers are in need of a product outside of what the government provides as standard issue. I've heard of it happening many times.