[Copernicus]

If there is some defect in their product, legal or otherwise, the most honorable course for Akins Group is to issue a recall and offer a full refund to all customers.

I agree the letter is very carefully nuanced in lawyerweasalese.

He does not draw attention to customer rights, obligations or liabilities, only his client-Akins Group.

Best regards,

[ctdonath2]

issue a recall and offer a full refund

They are issuing a recall. That's what the letter is: you don't have to send the whole thing back, just send the spring to the BATFE.

Somehow I don't think there's any money left to refund. They just started selling the things, and probably already spent it all paying manufacturing & legal bills. It's not like small companies just pile up all the incoming money in a vault. Caveat emptor.