They are, of course, neither.
For example, he says, people dont automatically insist on raises that keep their pay on par with inflation. They often are happy with smaller raises, considering them a compliment from the boss for valued work.
That statement pretty much encapsulates the elitist (a.k.a. Clintonist or Kerry-ist) worldview that most people are dolts, fools and rubes who should be forced to submit to the designs of their 'betters' for their own good, doesn't it...
And he is doing so at the moment when income inequality, more concentrated wealth and upheavals from expanded globalization are straining faith in a relatively unfettered market system.
Actually, that is a litany of misguided concerns typically expressed by collectivists and leftists of all stripes, and their faith in a relatively unfettered market system can not suddenly have been strained, because they never had it to begin with.
The NY Times article is a pure propaganda piece (but I would have expected nothing less from the NY Times)...