I was struck by the following comment on the website:
Smugglers and human traffickers are criminals who have no regard for human life.
It sounds like the Border Patrol does not recognize the people trying to get into the country illegally as criminals. In this mindset, people are only criminal if they take money for the service. Little wonder we have a mess on our hands.
Some parts of the Border Patrol(line agents) recognize that illegal aliens crossing thte border are criminals and some parts of the Border Patrol (Management) don't think that those crossing the border illegally are criminals.