Turned out they paid the rebates with something like a gift card. Unfortunately every time you used the card the merchant would need to both call the vendor and key in a vast mass of information.
We never were able to use up all the value in the cards. Complaints to Cingular went un-answered. No doubt they got a windfall.
Clue to Congress-critters and others ~ make these guys refund unused cash value on cards to the users by certified check.
BTW, and this is a warning ~ I've had considerable experience with all the major cell phone companies throughout the United States. The cheating, lieing, good-for-nothing, robber-baron, bottom feeding, scum-sucking slimeballs at Cingular appear to be the most responsive and honest in the lot. So, beware.
Now THAT'S what I call an endorsement!
I totally agree with your view of the phone companies. Verizon stuck it to me about 1.5 years ago when I changed companies. I told them I would never be back. I don't really trust my present company but at least I do not presently have a binding contract.
Verizon adds a year to service contract when you call them about anything locally. How do you prove you did not verbally agree to a contract extension???