I'm terribly sorry to hear of this cavalier, guttersnipe bank that has lost sight of who is paying it's CEO his / her salary.
It sounds to me that they need to be reminded that they are not the only bank in town, and that their obtuse, arrogant and CRIMINAL demeanor is not one that can be put forth without consequences of a pecuniary nature.
Banks occupy a special position of trust in our lives, and when they violate that trust it's essential that they pay appropriate consequences, whether that may be the loss of a customer or criminal prosecution, if warranted.
I'm hoping that you might be able, for just a short time, to push this matter aside and allow the joy, wonder and magic of Christmas to fill your heart and those around you.
Please don't let this evil, incompetent bank steal that from you as well.
May God Bless you and yours and bring you Peace.
