On Alinsky (http://www.vcn.bc.ca/citizens-handbook/rules.html)
For Alinsky, organizing is the process of highlighting what is wrong and convincing people they can actually do something about it. The two are linked. If people feel they dont have the power to change a bad situation, they stop thinking about it.
According to Alinsky, the organizer especially a paid organizer from outside must first overcome suspicion and establish credibility. Next the organizer must begin the task of agitating: rubbing resentments, fanning hostilities, and searching out controversy. This is necessary to get people to participate. An organizer has to attack apathy and disturb the prevailing patterns of complacent community life where people have simply come to accept a bad situation. Alinsky would say, The first step in community organization is community disorganization.