You helpfully did my homework for me: "the captain of the flight apologized to the passenger and her family and 'immediately requested that they be re-boarded for their flight....'"
Sticks and stones are all very well, cowpie, but plain facts hurt you even more.
Uh, sorry r9, but your "poor mother" and her husband say that never happened. Who do you think is lying?
I know the hard questions bother you, but make an effort now.