[rawhide]

I'm not sure that the FA didn't start it.

The FAA report does not support your theory.

[angkor]

"The FAA report does not support your theory."

That doesn't matter. I've seen several incidents of FAs being unnecessarily aggressive, confrontational, and downright rude (not that they all are).

The FAA is not going to side with the passenger if everything is "by the book".