Given the way they treated their customers, I am not surprised either.
They had something going with Sprint in 2000, where you could sign up in the store to switch your long distance to Sprint. Some guy pestered me like crazy, I refused, and somehow he got my address, forged my signature, and switched me over. (He even made up a SSN for me.) I filed a complaint with the PUCO and went to that Radio Shack store. The manager refused to believe me. Cincinnati Bell sent me the form, which I showed to the manager, who ripped it up in front of me.
When I moved to the other side of town, they refused to accept my credit card because I wrote "Please See ID" in the signature line. The clerk refused to look at my DL. I called the manager the next, who assured me he had talked to the employee in question and it would not happen again. He invited me to come back to that store that night.
No manager, but the same employee was there and we went through the same routine.
A call to another office revealed that the guy claiming to be the manager was not the manager.
Not surprisingly, both stores have since closed.
Radio Shack can rot in Hell as far as I am concerned. I feel no remorse for these people who were fired this way. If they worked more than one day at Radio Shack, they are probably defective and too dumb to even work at Wal Mart.
I don't understand your comment about writing "please see ID".
Doesn't the store need your signature as proof, that you were there and presented the card? The credit card companies charge a different rate if you make a telephone order and just provide your number, than if you actually show up and present the card in person and sign.