I agreed. There are far more stupid users, and the stories about them are far easier to understand.
If an administrator is botching up multiple departments for months to years, he won't be an administrator for long.
Well, unfortunately that is not true at all. Because their effects are near universal, unless they actually bring down the system entirely or large parts of it, if their acts continuously degrade everyones ability to work it is unlikely that their mis-steps will be noticed - especially as there is no "better" to compare performance with.
We just took away their admin rights and that fixed a lot of problems. They were only ready to drop the gloves over silly little phone-home email icons. Everyone tries to outcute one another. Geez.....
When we hire a new employee, we have a standard speech about rules. One of the big rules is "No matter how important the incoming email looks, do not forward it to the dept email list. Even if it says to send it to all your friends."