Yes, I quite understand the feelings of shock. The images of people jumping to their deaths to escape the flames was truly horrific. I also recall praying for those in the Towers, but knowing that there was little hope for their survival.
I was torn between wanting to cry and being so angry that I wanted to strike back. I recall commenting to coworkers that the retribution the terrorist will get will change the world forever. Unfortunately, we have not yet done enough to the terrorist to make them stop. Also unfortunate that we have U.S. citizens who think this country deserved what happened that day, and that we should lose this war. And many of these so-called citizens are not of Arab or Muslim desent (such as Mike Whitney who wrote an article entitled "Why America Should Lose The Iraq War" or something like that). I find these people to be worse than the terrorists. At least I understand where the terrorist's hatred of America comes from (Islamic Facists). Americans like Whitney (a former DemoncRat strategist from WA State), Kevin Barrett, and Ward Churchill have no excuses.
Those who understand the implications of 9/11, and who continue to believe it is important to fight back, outnumber the defeatists in this country by about 2%. And the way things are going, if we're to believe the polls (a big "if," I'll admit), that 2% advantage may have disappeared over the past two years.