What would cause someone who is pathologically claustrophobic to buy a ticket to strap themselves into an aluminum tube for 8 hours with no possible means of escape? Sorry. I'm going with the brain-washed nut job approach. No pity here. I fly too many legs to have any pity.
This woman and I are the same age 59. I was in Vietnam in my formative late-teenage years when I bet this, "nut job" as you call her was probably in a commune in Vermont smoking -- who-knows-what?
I've noticed that the MSN doesn't publish pictures of Jihadists because of the "racial nature of Islamofascists". We won't see a picture of her either because she probably can't focus her wild eyes that show the hate inside.