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To: Polyxene
"I ended up trying to stick the pad of post-its back together so we could use them."

Wow, you guys must buy some really expensive post-its.

Seems a trivial price to pay to help a paying client regardless of how thoughtless he may have been while filling out some paperwork. Why didn't you have an aide run the paperwork to the father's office or home?  Who's idea was it to have the father come to your office?

I can vividly remember many times when I'd get a call for some signatures and managed to have my kids with me. Usually one of the receptionists would immediately take charge of the kids without asking. Many times they just sat bouncing on the knee of one of the partners while we all exchanged lies and generally did our business. Typically a couple of legal pads were forfeited. Other times a couple of dry erase markers and a white board were tossed into the volcano of sacrifice.

 

305 posted on 08/15/2006 9:25:58 AM PDT by HawaiianGecko (Timing has a lot to do with the outcome of a rain dance.)
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To: HawaiianGecko
I agree. I worked for a while in an office where we often had clients with children in to go over plans.

I had a stash of materials for just those occasions, including little things the kids could take home with them. The boss would go over the plans and estimates with the clients and I would immediately take charge of the kids and go play for a bit. One of the favorite things was "building stuff" with all the pvc pipe and fittings out back.

We called it customer service and we got a LOT committed customers as a result. Children are part of our world and part of the business world.

While I heartily agree that parents need to do a better job of discipline, there is an attitude that all children should be completely out of sight that starts to really grate on me.
316 posted on 08/15/2006 9:37:56 AM PDT by pollyannaish
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