Thank you for making my point. You set up someone else on AOL so that pretty much disqualifies you from any rational debate. You take one example, your parents in your case, and extropolate from that example to the general population of users. That is truly asinine. Of course every rule has exceptions. In fact, there is even a saying about that subject, something like 'The exception proves the rule.' Unfortunately in you case, having set them up, you are not the exception to the AOL population. Now go back to sleep with the rest of your tribe.
It's all they know, and they're not technically inclined. They send and receive e-mail, maybe look for news, weather, a sports score or a recipe, and that is the sum total of their interest. They do not grasp anything other than the interface that they have been using for a decade or more. You may get some smug little sense of faux superiority by putting down people such as this, but I just go along. Changing is not that important to them; it's really more a source of frustration and confusion, and so I leave it be.
I hope you refrain from contacting any older people in your general proximity, with such a trifling attitude.