That's an odd thing with the DSL, Wolf .. I'd be GRRRrrrr-ing,
too .. so aggravating. Is it brand new?
Thanks for asking. I got DSL last November through my phone company which, at the time, was SBC. It worked great until sometime this spring, maybe not so coincidentially about the time SBC became AT&T. It's been erratic ever since.
I've called tech support multiple times. They've run diagnostics, checked the line, etc. Said they couldn't find anything wrong. Now they want me to take time off work so they can send a technician to my house, poke around my computer and charge me $60 for the privilege. Nothing doing.
I asked them to send me a new modem (I'll send the old one back) and new software, just in case that's where the problem is. I told them if that doesn't work, I'm canceling all of my services with AT&T. Land line, DSL, phone message service. The works. I'll get a cell phone, a new ISP, and go wireless.