Well, one emergency, it's just being overwhelmed. Every emergency, it's a pattern.
But not having Cable or Satellite TV, I don't even know what he looks like - I've just heard the stories...
Shep Smith was prominent in the Fox coverage when the 3rd ID were entering Iraq in March 2003, which included hours of programming on local Fox affiliates, i.e., not cable or dish. That was when I first knew of him.
I do not and did not have cable, so that's all I know of him, except when he covers presidential speeches, etc., which I watch on the Fox affiliate station here.