10) They don't know how to work a fax machine.
Starbranch said she didn't know how to work a fax machine and couldn't confirm that the fax had been sent.
9) They don't remember sending your medical records to your new doctor
Starbranch said she had gone through her office records before coming to court and found no messages from Saeed or any requests for Yates' medical records. Prosecutor Joe Owmby then produced a fax cover sheet sent May 9, 2001, with a handwritten note from Starbranch's assistant to Saeed. "Here are the medical records on Andrea Yates," the cover sheet on the 20-page fax said. "Thanks for your (patience)." ... Not very impressive so far.
Russell Yates contradicted the testimony of a psychiatrist who treated his wife, saying Dr. Eileen Starbranch discouraged but didn't forbid the couple from having more children. He also said Starbranch took Andrea Yates off anti-psychotic medication, a contention the doctor denied.