Was that my dentist's office by any chance? All of a sudden this year they started demanding a confirmation in their reminder phone messages. What's up with that?
The office manager told me that "we have so many cancellations during summer, so many people on vacation who just forget, you know."
I said, "So if I make my appointments in March and September, I won't have to confirm? I can just trust that my making an appointment actually made me an appointment?"
She wouldn't go that far.