The're pretty iced up and covered with a wet towell and kept in a cooler...pretty lethargic. I will remember that in the future as I would cut off the claws first, then the tail.
if you are really into it, this guy is the best:
http://www.amazon.com/gp/product/0684800772/qid=1150229927/sr=1-4/ref=sr_1_4/104-9441025-5037556?s=books&v=glance&n=283155