Dude, everything is so interlinked and cross-referenced with Google now, that trying to tell other consumers about Google is a fool's errand. This isn't like telling your neighbor about the bad experience you've experienced at the grocery store, total apples and oranges.
Google built a better mousetrap than the earlier search engines, that tried to be user's homepages by offering them mailboxes and other ad-supported, graphic-intensive crap. People just want to search without the BS.
That kind of the point they once "where then better mousetrap" that searched without the BS... but is that still the case?...nothing is static in this market and change can be for better or worse
Customers are now noting and complaining about Google starting to add there own "BS" in there search engines of a politically filter...
I do not see how a customer complained about a product not meeting their expectation or need or no longer meeting that their expectation or need is "anti free market"...
A customer can be wrong to the degree that the product still does what it always did, or a customer can misunderstand stand what in fact the product does offer.......
But a customer complained about a product not meeting there expectation or need or no longer meeting that there expectation or need is not anti free market..
I've done a lot of customer support over the years and a customer can be mistaken on there understanding, expectation or availability of a product .....but a customer can not be wrong in saying there "wants"...
A customer saying, complaining and bitching about their unsatisfied issue and wants is what creates the free market in the first place ...
Because someone comes along and meets it and make a profit doing it...there gold in them complains...
It not always "you build the product and then sell it"... it you find the wants, what people are bitching for, and provides it... at least any company I worked for did that