Folks are quick around here, ya beat me to it
TT
I'm also amazed at the number of illegal immigrants who make almost no effort to learn English. Some even try to get you to speak Spanish instead.
I've seen men and women who make 300 grand a year stumbling over Spanish to try to talk to the illiterate Salvadoran woman they leave their baby with every day.
Here is an idea for everyone. Want to make it difficult for non-English speaking persons, want to counter the spread of the second language?
When prompted, always use the Spanish option. Tie it up. May cause some to start using the English lines - they might actually learn it.
And I can't wait for some operator to tell me I am not allowed to use the Spanish line because I don't speak Spanish. I'll ask them for the Chinese line then.