There is alway room for customer service.
Ive said 1000 times that if you put a real bakery or butcher or whatever beside the walmart youd capture 10% or better of the customers who werent satisfied with what walmart was selling, And walmart would bring those customers to you.
Id be one of em. Id buy the packaged goods at walmart and the good stuff next door
Oh, c'mon! LOL! Okay, I'd believe maybe 10 to 50 times.
Well, we've had two butcher shops and top notch bakery not too far from Wal-mart in the years past. Closed now. Specialty stores would probably survive, but I think Wal-mart's success is because it offers one-stop, under one roof shopping. In a word, convenience and competitive prices. For myself, I'm an old guy and can't even finish traipsing around Wal-mart to get what I need before I have to go home and take a nap.
I fault them for not having comfortable seats spotted around the store for us old folks, especially while standing in line for prescriptions for 20 minutes or so. I have to sit in the blood pressure thingy and pretend I'm taking my blood pressure. Also have to go to the patio section and pretend I'm checking out patio chairs. If they had nap couches, I'd probably check them out too! Darn good thing they don't sell mattresses.