No telling how many customers BellSouth lost because of the story. Retraction, or lawsuit. Maybe both.
There is a lady in Nashville who already has a lawyer (a city councilman) and has filed a class action lawsuit against Bellsouth saying they violated the Federal Stored Communications Act. She is seeking monetary damages and any profits that Bellsouth made from its dealings with the NSA. I can't post or excerpt from a Gannett newspaper where the article is found. Here's the link. http://www.tennessean.com/apps/pbcs.dll/article?AID=200660516007