RE: FedEx Ground, very interesting, I had no idea. How about FedEx Custom Critical? Do you know if they are the same thing or are they a part of the real FedEx?
I've never had the need for Custom Critical, so I haven't gone out of my way to make sure, but I'm 90% sure they're the real deal. At those prices, they'd better be!
I think it's only FedEx Ground that does that contracting-out thing.