[antiRepublicrat]

re consumer's inability to easily cancel access to their online music service?

I thought if you want "out" of iTunes you just stop buying stuff.

[kinghorse]

don't put it on your kid's computer like my wife did. Impossible to remove/cancell. If you try to do it by phone they tell you to do it by web, end of story. I went through the first line and the supervisor at their customer support and they could not/would not cancel my account. It's their BOD that sets the barriers so high you give up. Ethically rotten.