[Golden Eagle]

the media maker should provide me with a replacement at a nominal material charge (a dollar or three) if I return the damaged one. They don't.

As I already said, some do, especially software vendors. Take your business elsewhere if you don't like the terms. But they set the terms, as owners,, and obviously the complaints of those like yourself were factored in.

[savedbygrace]

I've tried my best to explain, but it seems you are still confusing the retailers with the rights holders.