[shezza]

...the Spanish part of "press 1 for Spanish" was played BEFORE the English part.

Just down the street from us is a KFC advertising available positions. Their sign is a 4-foot banner in front of the restaurant, completely in Spanish. My 11-year-old wanted to know, "How can somebody who doesn't speak English work in a restaurant? How could you be sure they understood your order?"

[weegee]

Explain to him that sometimes a franchise wants to disenfranchise their customers...