[Gay State Conservative]

That said,the FDNY gave a bit of bad advice there.

I'm not a fireman,but I wonder if you're correct given the circumstances.The guy said that they couldn't get down the stairs and if he was only a few floors up from the crash site I doubt that there was much he could do.

I guess one question that should be asked was how much did that dispatcher (or the FDNY) know about what was going on when that called was placed?

[BlueSky194]

They were doomed.
Once the stairway was destroyed, there was no way to get down.

[OldFriend]

No one below the explosion got out alive.

As for the 911 operator.......ugh!

Typically low paid, low intelligence jobs. Sadly.

[SittinYonder]

I guess one question that should be asked was how much did that dispatcher (or the FDNY) know about what was going on when that called was placed?

I don't know what SOP is for a sky scraper, and certainly I have the advantage of knowing how it turned out, but I've never heard of telling people in a burning building to stay put.

"Try to find a way out," seems like the better advice.