We have "status" at a few mid-to-upper level chains and this is standard fare: you fill out a card with your preferences for snacks, magazines, etc and there they are when you check in.
Milano cookies are yummy! Bottled water, even, sometimes, the ice bucket filled while we are checking in. Not demanding, it's just called SERVICE, you know, from the service industry.
Absolutely. I worked for an Admiral for five years and believe me I know how those lists work. I filled out quite a few for him. This is just more garbage that the lib media is making a big deal about. Another one of those "non stories". They just love them don't they?