My contact with Dell customer service late last year was frustrating and disappointing.
I suspect all my phone calls were handled in India, although the CSRs always gave me names such as Mary or Ken.
After formatting the HD and reconfiguring the RAID, I haven't had any problems, though.
Got a call from I think, House Hold Bank or maybe some bank yesterday and could not for the life of me understand a dang word the woman was trying to sell me on.
Something about credit protection, I think.
I asked her where she was located and she said she was not allowed to tell me.
So I told her I would not be allowed to tell her whether or not I wanted what she was selling.
posted on 03/20/2006 11:30:58 AM PST
(There's nothing like hearing someone say thank you for your help.)
FreeRepublic.com is powered by software copyright 2000-2008 John Robinson