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To: CarrotAndStick

My contact with Dell customer service late last year was frustrating and disappointing.

I suspect all my phone calls were handled in India, although the CSRs always gave me names such as Mary or Ken.

After formatting the HD and reconfiguring the RAID, I haven't had any problems, though.


5 posted on 03/20/2006 7:34:23 AM PST by FoxInSocks
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To: FoxInSocks
Good Post!

Got a call from I think, House Hold Bank or maybe some bank yesterday and could not for the life of me understand a dang word the woman was trying to sell me on.

Something about credit protection, I think.

I asked her where she was located and she said she was not allowed to tell me.

So I told her I would not be allowed to tell her whether or not I wanted what she was selling.
27 posted on 03/20/2006 11:30:58 AM PST by OKIEDOC (There's nothing like hearing someone say thank you for your help.)
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