That's unfortunate that there was an error made. However, as long as there are humans and computers working behind the scenes to handle plans such as these, there will always some errors made. That doesn't mean the "plan" is bad or too difficult. Even the very best plan on earth won't be perfect. Nothing ever is......except, of course, my grandson. ;)
"...there will always be some errors made". Even my post had errors and I was trying so hard to get it right. LOL
And if your grandson ever has a less than perfect day, no doubt that will be Bush's fault too!!!! /s/
While on the telephone with the people from the insurance companies, I was told that there were many, many errors caused by the "Medicare Part D" program that they were trying to straighten out, most caused by the Medicare people themselves.