The way they do it in Cedar City and the way they do it in, for example, Chicago (I retired after a number of years doing radio there at what used to be WJJD
now WYLL 50,000 watts at 1160) are not even similar and yet he pretends to know what they do and how they do it. It's a whole lot different in the major cities, but it isn't something you fully realize until you get there.
But then again, I was a smart-a$$ when I first got into the business also so I should not be criticizing.
Well certainly a station in a major city will have the ability to be more selective with regard to callers. There are simply more of them than in a smaller market. I too have worked in larger, but not as large as Chicago, radio. Yes things are different. But what we don't know is if this writer may have been a producer or some other capacity in a large market and took a step down to a smaller market to become talent. In my market, unless are blacklisted, you get on the air. Some callers are just so far out that the host won't even take the call. (I'm in top 30-40 market). Even our dominant AM will take all callers with the exception of the blacklisted folks or the comment has nothing to do with the topic. In a small market setting, probably the kook makes it to the air.
This guys analysis of the national shows is pretty close. Maybe not 100%, but a good summarization.