This really doesn't tell me anything but that the author is getting desperate for listeners, and he seems to be envious of the more famous talk hosts.
I've been on with Rush and O'Reilly as well as some other national hosts. The Rush and O'Reilly depictions are pretty close. If you disagree intelligently with Rush and have your presentation in order and especially with published facts, you either wait endlessly on hold, all the while the screener keeps comoing back and saying "your next" and then 2 hours later the show is nearing the end when he'll finally say, we've moved on, except you continue to hear callers on the topic.
If you disagree but come off as a liberal loon, Rush with play with you like a cat plays with a mouse until he can go in for the attack just moments before the break. If you get through and he doesn't like where the conversation is going, you're muted until the commercial while he pontificates a point. They don't dump you, but you can hear him, but he and the audience can't hear you. I've even been accused of hanging up before while all the time not being able to respond.
I've also been in charming agreement and he'll keep you until moments before the break when he needs to make a close going into the break and you can no longer communicate.
Once in a while he'll let a intelligent diagreement caller stay on for a while, and that's usually when you'll see the comments here on FR about that caller and how they had Rush dancin. But it's not often.
Of course some of it is anecdotal to a point, but there is a lot of fact in his story.
Could be because KSUB is in Cedar City, Utah and is a small station. He is certainly not qualified to render an expert opinion on the how's and why's of talk radio.
The way talk shows are run on the big stations is almost the same way they've always done it except for computerization and more modern equipment.
The mechanics of a talk show remain the same.
This guy has already turned green for St. Patrick's day, in his envy of Rush, et al. It shows in the way he tries to bring them down to his level.
If that's the way he really thinks it's done, he might as well go ahead and buy a house in Cedar City, because he has already reached the high-water mark in his career.
By the way, Cedar City ain't no city. There's a nice photo of their downtown here at their website:
It does look like a nice little town to live in, but not big enough to sustain a radio career. It is a university town so maybe he's still in school. In any case, here's a guy at a "peanut whistle" radio station analyzing the big boys and offering his advice.