She needs some antihackers to volunteer to help her out! I'm sure there's some takers out there! :)
Her hosting provider is responsible for defending against or deflecting DDoS attacks. The hosting provider can take several measures to prevent or stop a DDoS while it is occuring. However, a savvy attacker can make their mitigation efforts difficult if he knows what he is doing and has a widely disbursed BotNet. But Michelle says that the attacks have been narrowed down to TurkTelecom. Rackspace should simply blackhole that network or all of Turkey, for that matter, until the attack ceases.