THANK GOD!!!! At least, some hint of the leaking ........give 'em hell, Al!! You say that, and I'll go out and buy some of your VO5 haircreme tomorrow!
It's obvious this woman is out of her league expecting a nice cushy job without scrutiny.
When Bloomberg instituted a 311 hot line for public complaints, it enabled city officials to re-examine how city agencies carried out their jobs. When pothole complaints started pouring into 311 after a harsh winter, good old Iris Weinshall dispatched an extra 150 workers to pothole duty, and the backlog of complaints dropped to 975 from 3,000. I can almost guarantee without 311 she'd be sitting behind her desk with her feet up.