In the last 3 years - I have to say that I've lost a number of e-mails. I don't know the exact specifications of the WH e-mail system, but I do know that in the ordinary course of business. Papers get shuffled and accidentally shredded and e-mails accidentally get deleted. It just happens. As a CPA, I take great care in handling documents. But, I also have a shred box next to my desk. I don't keep duplicate copies of the same document - when I have 10 copies, I generally keep one and shred 9. Also, when e-mails come in I file them by client, etc. But, it's really easy to hit the delete button while trying to transfer and organize e-mails.
Can anybody shed light on how exactly the WH system works? I think we need to understand this to be able to place this story into perspective.
"Paging Laura Crabtree Callahan paging Laura Crabtree Callahan, please pick-up the WH courtesy phone...."
This feels like deja vu, all over again.....