[Fawn]

And went to church the other day and he was giving his homily and I know I am not the only person who doesn't know what he is saying.

I doubt you are the only one.....alot of us here at work get aggravated talking to the guys from India. We all constantly ask them to repeat themselves.

[oceanview]

its a waste of time to call Dell support, the only thing the call jockeys in India can do is read the web page help articles to you - you can search and read those yourself.