[purpleland]

Article: "Currently, the [Dell] company has three call centers in India, a product testing center for corporate customers and a global software development center. Some 10,000 people are employed at these facilities."

It seems to me that AMERICAN working mothers would like to work out of their homes for a computerized call center. By doing so, there are many advantages and savings to justify the low pay.

[Incorrigible]

It seems to me that AMERICAN working mothers would like to work out of their homes for a computerized call center. By doing so, there are many advantages and savings to justify the low pay.

Believe it or not, this is the latest trend!  When you make a reservation for JetBlue Airlines, you are speaking with an employee working in their house with a computer connected to JetBlue's reservation system.

As India's wages ramp up at the same speed at their economy, "home-shoring" is starting to pick up steam here.  The problem right now is that it's difficult to find reputable employers.  When you see "work at home" opportunities if you send in $15, it's usually a just a way to show you how to put ads in the paper and ask people for $15!  As Home-shoring becomes more popular, there may be more opportunities that allow us to work from home on computers no matter where we are.

 

[zeaal]

There is a company that supplies "homesource" workers for many U.S. companies ... Alpine Access ... http://www.alpineaccess.com

[pepperdog]

I have a family member who works at a call center. She travels about 40 miles r/t every day to and from the job. It is ridiculous, she is on the phone 100% of the time she is there, she could just as well do the job from home.

I understand a few very smart companies are now going to virtual call centers where the employees work from home. I think it is the wave of the future. We could significantly reduce our gasoline requirements if companies who could-would do this with the many jobs that really don't require on-site attendance.