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Dell to Hire 5,000 People in India
AP ^ | 1-30-06 | RAJESH MAHAPATRA

Posted on 01/30/2006 7:24:12 AM PST by Fawn

Computer maker Dell Inc. said Monday it planned to add 5,000 jobs in India over the next two years, bringing its work force in the country to 15,000.

"Dell is also looking to set up a manufacturing center in India, a move that could help boost the sale of Dell computers here, President and CEO Kevin Rollins told reporters after a meeting with Indian Prime Minister Manmohan Singh.

The Round Rock, Texas-based company will hire 700 to 1,000 workers for a new call center in Gurgaon, a satellite town of the capital, New Delhi, Rollins said. The new call center, the company's fourth in India, will open in April, he said.

The other new hires will staff call centers in the cities of Bangalore and Hyderabad in southern India and Mohali in the northern state of Punjab. Also this year, the company plans to double the staff at its product testing center in Bangalore, which currently employs 300 engineers, Rollins said.

During his previous visit to India in April last year, Rollins had said Dell would make India a hub for its software development and back-office work.

Currently, the company has three call centers in India, a product testing center for corporate customers and a global software development center. Some 10,000 people are employed at these facilities.

Scores of Western companies have been cutting costs by shifting software development, engineering design and routine office functions to countries such as India, where English-speaking workers are plentiful and wages are low.

But Rollins said his company's expansion plans were not limited to tapping the talent, but also benefit from the growing demand for desktop computers and notebooks.

Dell accounts for less than 4 percent of the 4 million computers sold in India, whereas the company's share in the global market is about 18 percent, he said.

Taxes levied by the Indian government on computers and computer parts are a major factor affecting pricing of Dell products and their sluggish sales here.

A manufacturing facility could help the company boost its presence in India, where computer sales are expected to increase to 10 million annually over the next three to five years.

"We have come to the conclusion that time is ripe to consider a manufacturing facility in India," Rollins said. "We want to do it fast," he said, but gave no time frame or investment details.

He said the company was talking to local authorities in several Indian states to identify a site and a decision will be made soon.

Dell currently operates nine plants, six of them outside the United States.


TOPICS: Business/Economy; Crime/Corruption; Culture/Society; Miscellaneous; News/Current Events
KEYWORDS: burgerkingjobs; dell; india; jobs; manufacturing; notfair; unemployed; walmartjobs
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To: Fawn; Wolfie

"Now that comment was just....wrong."

Actually, that comment is right on the money.
We want our young people to die for our country. But, what is it they're defending? If all coporations are global? If all jobs go to the lowest bidder? If being American brings you nothing special?
They dying could be outsourced, (mercinaries), but it's more expensive. So, we sell patriotism as a motivator.

Good comment Wolfie.


41 posted on 01/30/2006 8:01:58 AM PST by brownsfan (It's not a war on terror... it's a war with islam.)
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To: purpleland
It seems to me that AMERICAN working mothers would like to work out of their homes for a computerized call center. By doing so, there are many advantages and savings to justify the low pay.

Believe it or not, this is the latest trend!  When you make a reservation for JetBlue Airlines, you are speaking with an employee working in their house with a computer connected to JetBlue's reservation system.

As India's wages ramp up at the same speed at their economy, "home-shoring" is starting to pick up steam here.  The problem right now is that it's difficult to find reputable employers.  When you see "work at home" opportunities if you send in $15, it's usually a just a way to show you how to put ads in the paper and ask people for $15!  As Home-shoring becomes more popular, there may be more opportunities that allow us to work from home on computers no matter where we are.

 

42 posted on 01/30/2006 8:05:33 AM PST by Incorrigible (If I lead, follow me; If I pause, push me; If I retreat, kill me.)
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To: purpleland

There is a company that supplies "homesource" workers for many U.S. companies ... Alpine Access ... http://www.alpineaccess.com


43 posted on 01/30/2006 8:07:13 AM PST by zeaal (SPREAD TRUTH!)
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To: zeaal

That looks pretty good!


44 posted on 01/30/2006 8:13:53 AM PST by Incorrigible (If I lead, follow me; If I pause, push me; If I retreat, kill me.)
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To: Pessimist

Thanks for the info. I'm from Bay Village but live down in Tampa now.


45 posted on 01/30/2006 8:15:34 AM PST by jjw
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To: LukeL
I have nothing against our sourcing and hiring foreign workers or opening up factories overseas.

You should. The workers don't buy from American car dealers, do their laundry in American cleaners, buy their gas at American filling stations, but postage stamps from the US Post Office, eat at American restaurants, shop at American groceries, have their phone service with American phone companies, pay American utility bills, buy American cable or satellite feeds, shop at American convenience stores, buy books at American booksellers, buy internet service from American ISPs, pay American state and federal taxes, or defend America in any way.

See where I'm going, here?

46 posted on 01/30/2006 8:16:07 AM PST by William Terrell (Individuals can exist without government but government can't exist without individuals.)
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To: brownsfan
We want our young people to die for our country.

Wow---that's a statement. Don't you mean 'willing' to die for out country?

47 posted on 01/30/2006 8:17:36 AM PST by Fawn
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To: Banjoguy

Interesting. When my hard drive died last spring, "Mark"/Haji was very professional and helpfull. In fact, when he put me intouch with the american rep to set up an appointment to get it replaced, he was easier to understand thatn the woman on this side of the world (she sounded like she'd just woke up).


48 posted on 01/30/2006 8:17:43 AM PST by uglybiker (Humuhumunukunukuapuaa)
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To: Fawn; All

I purchased $150,000 worth of Dell computers in 2005.

I have another $150,000 to purchase computers -- needless to say, it won't be spent on Dell computers..


49 posted on 01/30/2006 8:19:04 AM PST by 1stFreedom (zx1)
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To: zeaal

Wish it had health insurance.....I might apply.


50 posted on 01/30/2006 8:20:33 AM PST by Fawn
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To: William Terrell

I understand, and I do try to buy American whenever I can, as long as both products are of equal value and around the same price. But when I can get a higher quality item at half the price I will.

But for the majority of things like soap, shampoo, bathroom cleaner, food etc. I do buy American made goods.


51 posted on 01/30/2006 8:20:43 AM PST by LukeL
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To: Fawn

Far better and more efficient than the billions in foreign aid we send to India.


52 posted on 01/30/2006 8:22:28 AM PST by frgoff
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To: CodeToad

There is an article today in the NY Post about an Indian outsourcing scam dealing with fraud and identity theft. Dell can go screw themselves. They should lose every government contract they have.


53 posted on 01/30/2006 8:23:48 AM PST by KC_Conspirator
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To: Fawn
We can do something about this. The politicians wont because they are bribed to look the other way by campaign contributions from this day and ages robber barons. Mind you capitalism is the greatest economic system on the planet, but it can't rise above always present human greed, and exploitation.

List of companies that are outsourcing American jobs:

http://www.northeasttn.info/id176.htm
54 posted on 01/30/2006 8:25:25 AM PST by brainstem223
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To: Fawn
They do offer health insurance ... not sure on the particulars because I am covered via my spouse. AA does have a 401K. They employ approximately 6,000 people in the U.S.A. Right now in Texas, Colorado, Arizona, and Utah.
55 posted on 01/30/2006 8:26:25 AM PST by zeaal (SPREAD TRUTH!)
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To: William Terrell

So, are you equally opposed to Japan and Korea from opening auto factories in the United States? After all, Americans don't buy their cars from Asian auto dealers, do their laundry in Asian cleaners, buy their gas from Asian filling stations, buy postage at the Asian post office, etc...

I mean, just to be morally consistent, here.


56 posted on 01/30/2006 8:28:10 AM PST by frgoff
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To: Fawn

Its time for some economic nationalism. If we continue to lose jobs like this we will become a third world nation. We need a national policy to provide incentives to manufacture within the United States. If necessary we should place tariffs on foriegn made products and offer tax reductions on products made on the homefront.Globalization has its benefits but we are now reaching a point where it will destroy our standard of living. Globalization is simply corporate welfare. We owe our citizens a decent standard of living.


57 posted on 01/30/2006 8:33:52 AM PST by Courdeleon02
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To: Fawn

"Don't you mean 'willing' to die for out country?"

Semantics, perception. Ask the families of those who've made the ultimate sacrifice and it goes from willing, to actual.

Technically, you're correct. The chance of dying isn't huge, it's not like signing up for the first wave at Omaha Beach. But, their chance of dying is still very real.

But, you are correct. FWIW.


58 posted on 01/30/2006 8:34:04 AM PST by brownsfan (It's not a war on terror... it's a war with islam.)
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To: zeaal

I'm going to look into it then. I test software now....would like to do something like this working from home.....I just need health insurance. Thanks.


59 posted on 01/30/2006 8:37:28 AM PST by Fawn
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To: CodeToad
India sure as Hell wouldn't want Americans in India.

Surprise!

CHRISTINE GOW, 25, Canadian, Fashion Stylist, Delhi, Teaches aspiring models to dress, travels by autos, swears fluently in Hindi. The best guide to fashion fleamarkets.


Single White Female
The grass is greener here, it's drawing women from the land of prosperity

http://www.outlookindia.com/full.asp?fodname=20051226&fname=Single+White+Women+%28F%29&sid=1&pn=1


It's Friday night. She gets out of the office, jumps into an autorickshaw, heads for the flat she shares with two other people in Delhi's upper middle-class Greater Kailash. She changes into a Manish Arora skirt and her favourite bargain top from Sarojini Nagar market and is ready to conquer the world. Or at least, Elevate, the Noida nightclub where she and her Punjabi boyfriend like to hang out with friends, drinking vodka and listening to techno music.

She could be any South Delhi girl who earns good money and likes to party. Except that Christine Gow isn't what Delhi would call a Delhi girl.

This 25-year-old Canadian came to India over two years ago with a degree in fashion from London's highly-rated Central St Martin's College of Art and Design. After knocking about a bit, Christine got the job she wanted, with Elite Model Management, heading its wardrobe and styling programme and being marketed as a stylist by the company. How long does she plan to be here? "Indefinitely." She counts the advantages matter-of-factly: "I get to make as much as my friends in fashion abroad, after they've paid tax, and they pay four times the rent I pay. It's a new industry here, it would have taken 10 years to get this far in London."

Christine represents a new kind of single western woman showing up in India. They're not memsahibs, not hippies, not diplomats and not professional do-gooders. They're drawn here not by Kathak or karma but by the international buzz around an economy growing at 8 per cent a year. Tough, without domestic baggage and eager for new experiences, they're marketing their skills in a changing India. An India where small-town girls want to walk the ramp and middle-class women want chic haircuts and drinkable wine. Where the BPO industry has grown by over 50 per cent in the last five years and Bollywood's experimenting with new skin colours. Where 'destination spas' are opening up by the dozen and new luxury resorts are wooing jaded international travellers who've had it with Balinese rice terraces.

In the top league are seasoned professionals flying into India on international salaries, with extra bucks thrown in for hardship. Like 49-year-old German hotelier Sue Reitz, general manager of the Oberoi group's pricey Raj Vilas in Jaipur, who manages a staff of 300. Or Sally Baughen, a 41-year-old New Zealander who runs the Aman group's new boutique hotel near Alwar, which promises a finely distilled experience of rural India for $550-900 a night. Says Sally, who does not underestimate the challenge of offering soft-footed hospitality in the Aravalli hills, "I knew the job would stretch me, and it does. It's maddening and exhilarating at the same time."



THENNY MEJIA, 37 American, BPO Head, Delhi Manages a staff of 400, here for life if business stays as good. "Two weeks away, and I’m homesick for Delhi. I’ll never be able to adjust back."


Former New Yorker Thenny Mejia would probably say the same. In 1998, when BPOs were taking off, an NRI entrepreneur offered Thenny, who had worked for over a decade in the US healthcare industry, the chance to run an Indian operation handling medical billing for US doctors. At first, she went back and forth, but in 2000, this single mother thought the unthinkable, and moved to Delhi with a reluctant 12-year-old, promising to keep him in pretzels and parmesan cheese. The operation began work with 10 people, now has a staff of 400 and needs to hire 200 more within a month or two. "I moved because I saw the potential to grow in the business.


People say the US is the land of opportunity, but really, it's India," says an exuberant Thenny, who works crazy hours but also lives the well-staffed life of an affluent Indian.

For every Mejia who's made it, there are several hopeful women in their 20s and early 30s looking for breaks: fresh graduates hunting for resume fodder, new entrepreneurs trying to cash in on growing western interest in India, young professionals looking for assignments hard to come by in competitive western markets—and for the chance to live intensely in another culture.

Coming to Bangalore to work for Metro Cash and Carry, a multinational wholesale store, helped Brigitte Casander from the Netherlands make the jump from floor manager in a department store to the more demanding job that she really wanted—that of a buyer. "My vision of the world has changed after working here, I see more opportunities, I know my own weaknesses and strengths better," says Brigitte.

Says Delhi-based entrepreneur Evie Gurney, 27, who sources embroidery and jewellery on commission for UK fashion outlets: "This place needs people who can make connections with UK businesses. I don't have to keep looking over my shoulder and worrying constantly: is someone going to steal my business?"





TANYA ZAETTA, 31 Australian, Bollywood Actress: Hates the cappuccino here but loves the never-ending work. "In one year of living here, I’ve learnt more about life and the world."

And then, there's Australian actress Tanya Zaetta, who says, "You don't choose India. India chooses you." Brought here to promote her TV show, Who Dares Wins, she was thrilled to find herself popular with audiences, and caught herself thinking about moving here. After roles in Bunty Aur Babli and Salaam Namaste, she's shown there's space for foreign talent in Bollywood. "I'm the first foreigner to have three back-to-back films here, and not item numbers, all acting, with no Indian connections. I've proved that it can be done," says 31-year-old Tanya exultantly. She's given up beach and harbour views in Sydney for a regulation pad in Bandra. But with films, endorsements and ad campaigns lined up till the end of next year, she won't have much time to look out of the window.

This is not just a big metro story. There are also young foreign women living and working in tiger country, in vineyards in Nasik and in spas everywhere. Agronomist Marion Stannard, 29, went back to France last week after a two-year NGO assignment in Dehradun helping farmers grow citronella, lemon grass and basil for an expanding Indian market in perfumes, cosmetics and soaps. "I lived only among Indians, made Indian friends," she said. Gemma Hyde, who managed a camp in the Kanha Tiger Reserve for two years, has stayed on in India to sell "luxury Himalayan products" to upmarket western travellers.

Rajiv Samant, managing director of Sula vineyards, which attracts a stream of women wine-makers, explains the tradeoff. "Europe is experiencing a slowdown, there is a shortage of jobs for new graduates. The industry here is growing but lacks a lot of the skills available abroad. These graduates—and for some reason, it's mainly women who want to come here—bring us specialised skills. They go back to better jobs back home, after they've gained experience here." On the spa circuit—where you find not just western women, but expert masseurs from Indonesia and Thailand—foreign therapists trade their skills for ayurveda knowledge that's eminently saleable abroad.

Apart from the high-flyers and the young hopefuls, there are other kinds of single women floating around, women with marriages and relationships and offices behind them, looking for a more flexible lifestyle but not an opt-out.



Amazingly, they're finding work, too. Belgian Isla Maria ("Lulu") Van Damme, 55, moved to Goa to build a dream house and maybe retire. The dream house now doubles as a guest house while Lulu works with builders to help other Goa settlers create theirs. On the side, she sources flats for English investors.

Sara Carson-Smith, 38, from Belfast in Northern Ireland, lives and works with a manpower training company in the Delhi suburb of Noida, helping trainers associated with BPOs and airlines to master a British accent. In her spare time, she hobnobs with writers and chants with urban middle-class women in a Buddhist group.


BR>

BRIGITTE CASANDER, 20, Dutch, Buyer for a wholesale store, Bangalore: "I love the culture, food, music—and mess. Mixing with Indian colleagues has made me open-minded."

That's true for most of the others as well. Not Buddhist chanting, but socialising mainly with Indians, many met in workplaces. Unlike in Hong Kong and Singapore, where expat professionals seem to spend many happy hours trashing the "locals". Thenny, for instance, doesn't know any foreign women living in India. She attended one gathering of expat women in her early days here, and fled from housewives and recipes to the crowd of Indian movers and shakers who remain her best friends. But while she parties with the Page 3 set on weekends, during the week Thenny negotiates a different sort of Indian reality, persuading mothers and mothers-in-laws to let her women employees work overtime.

So what's the downside? Across nationalities and age groups, it seems to be one three-letter word: men. Pollution, traffic, power cuts, corruption and bureaucracy are irritants, but they seem to pale in comparison to the men who grope in bazaars or park their cars on the side of the road in mid-afternoon, hoping to hook a passing blonde. Or the men they meet professionally who "don't respect" single working women and mistake all white women for East European prostitutes (that other kind of import hitting Indian shores).

Or the severe shortage of dateable men in a country of one billion plus.

Women like Christine, who shares a flat with two male models and dates a third, are the exception. Others would agree with Tanya, who never expected to find a 'dating dilemma' in India, but ran slap into one.

Says the actress: "I thought, there are 1.1 billion people in the country, half of them will be men, I'm going to have no problem playing the dating game here. But Indian men are not able to play the game properly. They don't know how to take a girl out, how to return calls, how to follow up. I thought Indian men would be in touch with their spiritual side, be passionate, tender. I think I was reading all the wrong books."

By Anjali Puri with Payal Kapadia in Mumbai and Sugata Srinivasaraju in Bangalore. The Outlook Magazine.

www.outlookindia.com


60 posted on 01/30/2006 8:39:31 AM PST by CarrotAndStick (The articles posted by me needn't necessarily reflect my opinion.)
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