This is what happens when government employment is allowed to become a socialist make-work program. (I'm a government employee, so I know whereof I speak.) Blame CSEA/AFSCME for the girl's death as much as the state agency. "My" union makes it impossible to either reward excellence or punish incompetence in state service. And their outrageous wage demands mean fewer high-paid workers on the job rather than more well-paid workers. More caseworkers might have made it easier to keep track, and saved the girl's life.
And let's not forget that the management of government workers and agencies in NY ranges between benign neglect and thundering incompetence, with generous helpings of corruption.
To kill an innocent child is the most henious crime known to humankind. To kill a killer in defense of the innocent is the noble and sacred work of the Warrior.
I saw the NY Daily News next to the NYP which I read daily. On the front page is the head of the ACD. The headline reads something like "We are overwhelmed, we are short of staff and we don't have enough money". I am of the opinion that when you fill positions to promote diversity you end up promoting incompetence. About once a month some kid that "fell through the cracks" dies down there. What you never read about is what becomes of the case workers or in this instance, the commissioner.