...and without developers to create apps and users to then use the apps, and support staff to help the users, then why are you setting up anything in the first place?
you are simply the first step in the process - and thus, when your part is done, it is done and not a case of continuing care and feeding (use the cracker jack box boy for new accounts) if everything was done correctly the first time.
The back and forth between you and JNL is silly. It reminds me of the secretary who thinks that without them their company would implode. Almost all of the parts of a business are important.
See that's what you're missing. Sure on smaller networks you can get away with the Cracker Jack Box. But on large storage networks with mission critical data that becomes a lot harder. You have your Jr Admins doing the basic stuff but when it comes down to failure on a massive scale you need someone with experience.
Storage / Predictive network systems management has become an art unto itself that can't be taught in a classroom. I can't depend on a developer to script some of the stuff I do so naturally I do it myself.
I wish I had a nickel for every time I've seen a "network guy" have to diagnose the problems in a developer's application.